HighQ – Multi-Location Retail, Cannabis Industry Success Story
June 5, 2023 in On-Premise Security, Retail Security, Success Stories, Video Security and Surveillance Blog
“Alibi’s high definition cameras are so effective at determining employee error. I can view the footage, zoom in, see everything, and remain in control of my inventory. This saves me—in terms of both profit and compliance.”
-Renee, Owner, High Q
The Client
HighQ is a multi-location retailer located in Western Colorado. They specialize in organically grown cannabis products and supply the largest selection of CBD, edibles, and concentrates in the state
The Challenge
With High Q’s recent expansion came several operational challenges:
- Increased theft. With their expansion brought on an increase in customer theft. Although they had existing analog cameras in place, the resolution was too low to capture the identification of their shoplifters.
- Inconsistent quality control. New employees were incorrectly labeling and pricing inventory, which caused an increase in customer refunds and complaints. To gain better control over their multi-site inventory, management needed security cameras that offered a playback feature based on time and location, and remote accessibility from their smartphone.
- Violation of state compliance. The challenge of their low-resolution security system wasn’t just about theft and quality control – it also put them in violation of state compliance requirements. They needed a high-resolution, scalable system that would ensure they remain compliant for the future.
The Solution
After considering options from several providers, they chose Supercircuits because of its diverse selection of high-resolution cameras and cost-effective solutions. Six-6.0 megapixel dome security cameras were added to their most critical areas, including each point-of-sale, security room, main sales floor, bathrooms, and back doors.
The Outcome
With playback footage and a zoom feature, they can now identify shoplifters, and quality check employees as they price and label inventory. Most importantly, they now have high quality, high-resolution cameras in place to ensure they meet compliance guidelines. As they expand to more locations, they now have the peace of mind of a fully secure business.
Product | High Definition IP System |
Camera Type | 6MP HD Dome Cameras |
Recorder | 8-Channel NVR Recorder |
Cameras per Location | 6 |
Number of Locations | 3 |
INTERESTED IN LEARNING MORE?
Contact one of our dedicated account managers at 877.697.5632 or visit us online at supercircuits.com
About The Author: Kelly Loredo
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